Casual Front of House Supervisor

Be part of our local community arts scene Ad-hoc shifts based on events Opportunity to earn extra money! $34.60 per hour+ casual loading + super Cardinia Cultural Centre (Pakenham) Together, Different Future  As one of the fastest growing municipalities in Victoria, Cardinia Shire Council is a dynamic, progressive, and inclusive local council. Our success lies in working together, doing things differently and preparing for the future.  We’re looking for people who dream big and want to be part of creating meaningful change in our community.  About the opportunity  Join the vibrant team at Cardinia Cultural Centre as a Casual Front of House Supervisor. You'll play a key role in ensuring smooth and efficient venue operations while providing exceptional customer service. You will make an impact by Supervising the duties of casual ushers. Providing customer service at the front counter and by telephone. Handling cash transactions efficiently. Supporting venue operations, including room access, event ushering, and signage placement. Overseeing general security, including opening and closing the facility. Act as a Warden/Chief Warden of the Cultural Centre in the event of an emergency What you will bring Previous experience in supervising, guiding and supporting staff Proven administrative ability with strong public contact skills. Experience in cash handling and use of cash register/eftpos equipment. Intermediate skills in Microsoft Outlook, Excel, and Word. Capacity to learn and use specialist venue software. A current First Aid Certificate. A current driver’s licence. A current Victorian Working with Children’s Check (WWCC). Why work with us  Opportunities to work on innovative and impactful initiatives that make a real difference to the community.  Professional development opportunities, including training and education programs, and leadership development initiatives.  A commitment to sustainability and environmental stewardship, with initiatives to reduce the Council's carbon footprint and promote sustainable practices in the community.  A focus on work-life balance, with programs and initiatives designed to support employees' physical and mental well-being.  Discover these benefits and how we support and value our employees throughout their career journey.  Click here.  To apply   Please complete the online application form, including uploading your resume and a brief cover letter demonstrating your suitability to the role.  Applications, 16th June 2025  For further information regarding the role please contact Naomi Horsley, Senior Venue Activation Officer on 5943 4006 or refer to the position description.   Cardinia Shire Council is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTIQ+ and people from culturally diverse backgrounds to explore career opportunities with Cardinia Shire Council. If you have any support or access requirements, we encourage you to advise us at the time of application by contacting us on 1300 787 624.   All successful applicants will be required to undertake a National Police Check and pre-employment medicals. Certain positions may also require a Financial Background Check, Traffic Check or Working with Children Check.  You must have valid Australian Working Rights to be considered for this role. Position Description AUD Pakenham 3810

Casual Front of House Supervisor

  • Be part of our local community arts scene 
  • Ad-hoc shifts based on events 
  • Opportunity to earn extra money! 
  • $34.60 per hour+ casual loading + super 
  • Cardinia Cultural Centre (Pakenham) 

Together, Different Future  

As one of the fastest growing municipalities in Victoria, Cardinia Shire Council is a dynamic, progressive, and inclusive local council. Our success lies in working together, doing things differently and preparing for the future.  

We’re looking for people who dream big and want to be part of creating meaningful change in our community.  

About the opportunity  

Join the vibrant team at Cardinia Cultural Centre as a Casual Front of House Supervisor. You'll play a key role in ensuring smooth and efficient venue operations while providing exceptional customer service. 

You will make an impact by 

  • Supervising the duties of casual ushers. 
  • Providing customer service at the front counter and by telephone. 
  • Handling cash transactions efficiently. 
  • Supporting venue operations, including room access, event ushering, and signage placement. 
  • Overseeing general security, including opening and closing the facility. 
  • Act as a Warden/Chief Warden of the Cultural Centre in the event of an emergency 

What you will bring 

  • Previous experience in supervising, guiding and supporting staff 
  • Proven administrative ability with strong public contact skills. 
  • Experience in cash handling and use of cash register/eftpos equipment. 
  • Intermediate skills in Microsoft Outlook, Excel, and Word. 
  • Capacity to learn and use specialist venue software. 
  • A current First Aid Certificate. 
  • A current driver’s licence. 
  • A current Victorian Working with Children’s Check (WWCC). 

Why work with us  

  • Opportunities to work on innovative and impactful initiatives that make a real difference to the community.  
  • Professional development opportunities, including training and education programs, and leadership development initiatives.  
  • A commitment to sustainability and environmental stewardship, with initiatives to reduce the Council's carbon footprint and promote sustainable practices in the community.  
  • A focus on work-life balance, with programs and initiatives designed to support employees' physical and mental well-being.  
  • Discover these benefits and how we support and value our employees throughout their career journey.  Click here.  

To apply  

  •  Please complete the online application form, including uploading your resume and a brief cover letter demonstrating your suitability to the role.  
  • Applications, 16th June 2025  
  • For further information regarding the role please contact Naomi Horsley, Senior Venue Activation Officer on 5943 4006 or refer to the position description.  

 Cardinia Shire Council is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTIQ+ and people from culturally diverse backgrounds to explore career opportunities with Cardinia Shire Council. If you have any support or access requirements, we encourage you to advise us at the time of application by contacting us on 1300 787 624.  

 All successful applicants will be required to undertake a National Police Check and pre-employment medicals. Certain positions may also require a Financial Background Check, Traffic Check or Working with Children Check.  

You must have valid Australian Working Rights to be considered for this role. 

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